Terms & Conditions
Acceptance of the Terms
By accessing or using the Wiz Casino platform, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using our services.
Eligibility Requirements
Minimum Age Requirements
You must be at least 18 years old to create an account and participate in any gaming activities on our platform.
Geographic Restrictions
Wiz Casino operates under an international license, accepting players from various countries. However, players from certain jurisdictions are prohibited from registering or participating due to local laws and regulations. A list of restricted countries can be found in the FAQ section of our website.
Account Registration Rules
To register an account, you must provide accurate and complete information as requested. This includes your full name, email address, date of birth, and any other details required during the registration process.
One-Account-Per-User Policies
Only one account is allowed per individual. We reserve the right to monitor account activity, and any duplicate accounts may lead to closure and forfeiture of winnings.
Identity Verification and KYC
As part of our commitment to responsible gaming and compliance with anti-money laundering regulations, we may require you to verify your identity by providing valid identification and proof of address before processing withdrawals.
Account Accuracy Obligations
You are responsible for ensuring that the information you provide is accurate and up to date. Failure to do so may result in account restrictions or closures.
Account Security Responsibilities
You are responsible for maintaining the confidentiality of your login credentials and password. It is crucial to protect your account against unauthorized access. Notify us immediately if you suspect any unauthorized access.
Restricted Behaviour and Prohibited Activities
Any form of cheating, collusion, or manipulation of the gaming system is strictly prohibited. Engaging in such activities may lead to account suspension or closure and forfeiture of any winnings.
Multi-Accounting and Fraud Prevention
Attempts to create multiple accounts or engage in fraudulent activity are a violation of our terms. We employ measures to detect and prevent such actions, and violators may face serious consequences, including account closure.
Bonus and Promotion Rules
All promotions and bonuses are subject to specific terms and conditions, including wagering requirements. You must review these before participating in any promotional offer.
Wagering and Gameplay Conditions
Wagering requirements for bonuses will vary depending on the promotion. Generally, bonuses must be wagered a specified number of times before any winnings can be withdrawn.
Bonus Abuse Prevention
Engaging in any strategy intended to exploit bonuses is not permitted. This includes but is not limited to duplicate accounts, collusion, and other forms of manipulation. We reserve the right to cancel bonuses and associated winnings if abuse is detected.
Deposits and Withdrawals
Deposits can be made using various methods supported by our platform, and these will be processed in a timely manner. For withdrawals, you must use the same method as your deposit where possible, and minimum withdrawal limits may apply.
Verification Before Withdrawals
Before processing withdrawals, we may require you to complete a verification process to ensure the security and legitimacy of your account.
Processing and Review Procedures
Withdrawal requests will undergo a review process and may take up to 48 hours to be processed, depending on the volume of requests and the completeness of the required documentation.
Responsible Gambling Expectations
We encourage responsible gambling practices. Players are expected to act responsibly and should seek help if they feel their gaming is becoming problematic.
Self-Exclusion and Account Restrictions
If you wish to take a break from gambling, you may request a self-exclusion period. During this time, you will not have access to your account. Additionally, we reserve the right to restrict access to accounts that exhibit signs of problematic gambling behavior.
Game Fairness and RNG Systems
All games on our platform utilize Random Number Generator (RNG) technology to ensure fair gameplay. These systems are regularly tested and certified for fairness by independent third-party auditors.
Technical Interruptions or Voided Gameplay
In the event of a technical interruption or error, any gameplay may be deemed void, and we will rectify the situation as deemed appropriate.
Suspension or Closure of Accounts
Wiz Casino reserves the right to suspend or close accounts that do not comply with these Terms & Conditions. Accounts may also be closed at the player’s request.
Intellectual Property and Platform Ownership
All content on the Wiz Casino platform, including logos, designs, and text, is owned by us or our licensors and is protected by applicable intellectual property laws.
Limitation of Liability
Wiz Casino is not liable for any indirect, incidental, or consequential damages arising from the use of the site, including but not limited to loss of profits, data, or goodwill.
Modification of Terms
We reserve the right to modify these Terms & Conditions at any time. Any changes will be posted on this page with an updated effective date.
Contact or Support Guidance
For any questions or support, please contact us through our customer service portal. Our support team is available 24/7 to assist you.
Applicable Licensing or Regulatory Oversight
Wiz Casino operates under a valid Curaçao eGaming license. This license allows us to provide services to players in compliance with international regulations.
By using our platform, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. Thank you for being a part of the Wiz Casino community.
